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Home :  Support :  Contact

Contacting Technical Support

Technical support is available:
     Monday thru Friday from 6am to 5pm (PST)
     Excluding Holidays

We ask that you please have the following information ready prior to contacting us so that we can expedite your support:
  • The version and year of your software.
  • Your authorization code.
  • The operating system that you are using.
  • The name and version of the anti-virus software that you are using.
  • The make and model of your printer (if your issue involves printing).
  • The version of your network operating system (if your problem is multi-user related).
General Contact Information
Technical Support
Phone: (888) PRO-1099, Select Option 2
Email: Click here to email Support
Service Bureau
Phone: (866) 444-3559
Fax: (818) 876-0202
Email: Click here to email the Service Bureau
Online Correspondence
Click Here to use our fast and convenient contact form to ask a question or request help.




 
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